NACOSS (National Approval Council for Security Systems) is an independent regulatory body, which inspects and enforces by its policies, high standards, reliability and performance of components used.
NACOSS approves and regulates firms that install and maintain:
- Intruder Alarms
- Access Control Systems
- CCTV Systems
- Fire Detection Systems
NACOSS Recognised Firms are required to comply with four groups of standards:
- Technical Standards (British Standards or the European equivalent)
- Business Standards (Covering insurance, premises, finances etc)
- Codes Of Practice (Covering industry – specific issues such as the reduction of false alarms and customer care
- Quality Management (Based on ISO 9000 standards)
In the event of a problem the customer is able to refer the issue to NACOSS for resolution through the complaints handling system. Recognised Firms must also comply with the requirements of the police, to ensure that a police response is available when required.